Privacy Policy

1. Introduction

Drip N Dry Curaçao ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, booking platform, or services.

2. Information We Collect

We may collect the following information:

• Full name, email address, phone number, and WhatsApp number
• Home or service address (for mobile van bookings)
• Vehicle information: plate number, brand, model, color, size
• Vehicle photos uploaded during booking or service
• Payment method and transaction records (no card numbers stored)
• Appointment history and service records
• Loyalty program progress and subscription status

3. How We Use Your Information

• To process and confirm your bookings
• To send WhatsApp or email confirmations and reminders
• To manage your loyalty rewards and subscription
• To improve our services and customer experience
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (e.g., payment processors, WhatsApp Business API) strictly for service delivery purposes. All third parties are required to maintain confidentiality.

5. Vehicle Photos

Photos uploaded or taken during service may be used for internal records, damage documentation, and — with your permission — marketing purposes. You may opt out of marketing use at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data. Our platform uses SSL encryption and role-based access controls to prevent unauthorized access.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@dripndrycuracao.com or via WhatsApp.

8. Contact

For privacy-related questions, contact us at: info@dripndrycuracao.com or via WhatsApp.